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After Sales

WE SUPPORT

It goes without saying that all works carried out by Carat Duchatelet are fully covered by a worldwide warranty.Our service team has real-time access to the production database generated during the design and the production of each vehicle, allowing them to conduct a comprehensive service or repair program

FLYING DOCTORS

In addition to our production facility we have a team of Flying Doctors ready to travel worldwide in support of our Authorized Service Centers. We ensure a 48 hours response to any service-related question regardless of location on the planet. 

Our Flying Doctors are full members of our Production Staff which ensure not only exceptional skills when it comes to maintain and repairs exclusive vehicles but also participate in our permanent quest for products improvement as they are closely sharing feedback from the field with our R&D and other staff members.

Not a Carat Duchatelet
Armored Car ?

We know technical support is sometimes an issue when the armoured car is far away from its production place. Not for Carat Duchatelet whose first priority is to provide armoured users with appropriate response in a timely manner.

Being armoured vehicles specialists, our Flying Doctors may help you solving technical issue on cars not armoured by us.

We could also supply several spare parts and components for your armoured vehicle.

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